We want everyone to be able to enjoy Northbank House, Bright. We trust that anyone who discovers it has an appreciation for quality and will therefore treat the property with respect and as if it were their own. Just to be on the safe side, we’ve outlined some general terms & conditions.
A bond of $400 is held in case of damages or additional cleaning costs if Northbank House is not left in a satisfactory condition. A valid credit card is required for this. The money will be returned within 7 days of your departure, after the house has been inspected. We will always look to be reasonable but we reserve the right to charge your credit card after your stay up to $1,000 under the following circumstances:
All reservations must be confirmed by payment with a minimum of 50% deposit of the total tariff, at the time of making the booking. This payment will be processed on the credit card provided unless alternative arrangements are made (please leave comment in notes section at time of booking or email us at email@example.com immediately to advise if you wish to pay by electronic funds transfer (EFT). Reservations are not confirmed until cleared receipt of the deposit is received. The balance of your booking tariff will be deducted up to 14 days prior to your arrival from the credit card provided upon booking, unless alternative payment arrangements have been made (EFT or cash on arrival). For all bookings made within 14 days of the arrival date, FULL payment is required when making the booking. If paying a deposit via EFT, a credit card number will need to be provided to go on file for a security guarantee.
Cancellations from time of booking incurs a 50% cancellation fee. Less than 14 days prior to arrival or a no show result in 100% forfeited tariff. A rebooking fee of $30 applies to all changes made to original bookings. Our cancellation policy also applies to bookings made using gift vouchers. Transfer of a booking can only be made to available times and to the value of the original booking and are at the discretion of Northbank House. Any increase in tariffs must be covered by the guest. Late check-ins, early check-outs, and no-shows will initiate liability for the full amount of the tariff.